Our Frequently asked
QUESTIONS
​How to Arrange an Appointment for Your Wedding or Event Catering
You can schedule an appointment with us by phone, email, or through our social media channels. We offer flexible options for your meeting, whether it's in the comfort of your home, over the phone, or in our showroom (subject to availability).
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What Do We Discuss During the Meeting?
During our meeting, we aim to understand your vision and plans for your special day. We'll talk through menu ideas, event details, and any specific requirements you may have. After gathering all the information, we’ll prepare a detailed proposal and quote. If you'd like a tasting session, we can arrange that in our showroom.
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How Far Do You Travel?
We are happy to travel across the country to cater your event. However, travel fees may apply depending on the distance.
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How Long Can You Hold Our Proposed Date?
This depends on the date! Summer months tend to fill up quickly, and we often get booked three years in advance. We stay in touch with you throughout the planning process and can handle multiple events on the same day.
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Can We Try the Food Before Booking?
Yes, we encourage it! We offer private tastings in our showroom for a selection of dishes you're considering. There’s a £55.00 charge for the tasting, which will be deducted from your deposit once you confirm your booking. You can bring up to 4 additional guests to the tasting at £55.00 per person.
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​​What Happens Once We’re Ready to Book?
To secure your date and price quote, we require a booking fee along with a signed copy of our terms and conditions. This confirms our services for your event. The final balance will be due four weeks before your big day, once all details and guest numbers are finalised. Upon payment of the booking fee, your date is confirmed.
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How Can I Pay?
We offer a variety of modern payment options for your convenience, including Cash, BACS, Debit Card, and monthly payment plans to help you manage your budget.
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What Does “Price Per Person” Include?
Our price per person for a full wedding breakfast includes everything you’ll need: crockery, cutlery, luxury white table linen, service staff, kitchen equipment, table setup, fresh locally-sourced food prepared on-site, refrigerated transport, as well as all washing-up and clearing away afterward. There are no hidden fees, but extras like coloured linen or additional evening food may come at an additional cost. All prices are exclusive of VAT.
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Can I Offer My Guests a Choice Menu?
Absolutely! We can tailor your menu to suit your preferences. Offering a choice menu won't affect the price as long as it's finalised and pre-booked at least five weeks before the event.
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